Artificial Intelligence in Business Communication: The Changing Landscape of Research and Teaching

Artificial Intelligence in Business Communication 2022.pdf

"The rapid, widespread implementation of artificial intelligence technologies in workplaces has implications for business communication. In this article, the authors describe current capabilities, challenges, and concepts related to the adoption and use of artificial intelligence (AI) technologies in business communication. Understanding the abilities and inabilities of AI technologies is critical to using these technologies ethically. The authors offer a proposed research agenda for researchers in business communication concerning topics of implementation, lexicography and grammar, collaboration, design, trust, bias, managerial concerns, tool assessment, and demographics. The authors conclude with some ideas regarding how to teach about AI in the business communication classroom." - Article abstract.

Dublin Core

Title

Artificial Intelligence in Business Communication: The Changing Landscape of Research and Teaching

Date

2023-03-30

Language

Date Created

2022

Audience Education Level

Audience

Abstract

"The rapid, widespread implementation of artificial intelligence technologies in workplaces has implications for business communication. In this article, the authors describe current capabilities, challenges, and concepts related to the adoption and use of artificial intelligence (AI) technologies in business communication. Understanding the abilities and inabilities of AI technologies is critical to using these technologies ethically. The authors offer a proposed research agenda for researchers in business communication concerning topics of implementation, lexicography and grammar, collaboration, design, trust, bias, managerial concerns, tool assessment, and demographics. The authors conclude with some ideas regarding how to teach about AI in the business communication classroom." - Article abstract.

CTC Resource Item Type Metadata

URL

https://journals.sagepub.com/doi/abs/10.1177/23294906221074311?journalCode=bcqe