From the source: "Crucially, the report offers recommendations to civil society, corporations, governments, and academics on how to align internet governance with the public interest, including calling on governance organizations to employ human rights impact assessments into the evaluations of norms and standards. The report reframes the internet user as a citizen with rights, not as customers to be bought and sold, and presses governance institutions to make the rights and impact on citizens and society central in the design, standardization, and operation of the internet."